Frequently Asked Questions


How does telehealth work?

Currently all sessions are offered via teletherapy. These live video therapy sessions are available to anyone in the State of Texas, allowing accessibility and convenience. We use a secure HIPAA platform (SimplePractice) to conduct these video sessions which you can access on your computer, tablet, or phone. Keep in mind for confidentiality and safety purposes, we cannot continue a session if you are driving or are not in a private space.

Do you take insurance?

We do not accept insurance at this time. We are able to offer a superbill to clients. A superbill is a detailed record of payment with special codes for what kind of service was provided, along with our license number. We recommend calling your insurance to find out what reimbursement will look like for an out-of-network provider, as reimbursement is not always guaranteed. 

Do you offer consultations before committing to work together?

Yes! Studies show the highest predictor of successful counseling outcomes stem from the therapeutic relationship between counselor and client. It makes sense that you want to find the right fit, and it is our ethical obligation to make sure we are the appropriate choice for your treatment needs. Click here to book a free 15-minute phone call before starting your journey.

How long and how often are sessions?

A typical therapy session is once a week for about 50-55 minutes. This pace allows us to establish care, process your concerns and treatment needs, and work toward therapeutic goals.

How long does therapy treatment usually last?

It varies. Therapy is not a quick fix. If you are going through a sudden unexpected crisis and need some temporary support to manage it, that might look like 6-8 weeks. However, if your presenting issues have been with you for many years of life, treatment may look more like a 3-6 month journey. Many of our clients who commit to therapy spend an average of 6-12 months in treatment, some of who move in and out of therapy for many years during different life transitions. How long therapy lasts will be an ongoing conversation that you and the therapist will discuss.

*We are committed to ethical practice and work to ensure client goals are frequently being reviewed and re-evaluated during the course of treatment. When clients feel they have met their therapeutic goals, we support their transition out of therapy.

What to expect?

  1. Fill out the contact form.

  2. Our office will reach out to schedule an appointment.

  3. If we decide we are a good therapeutic fit, all paperwork and necessary information will be sent over. Fill it out, receive a link, and we will see you in session!

What is a Good Faith Estimate?

A Good Faith Estimate shows the cost of items and services that are reasonably expected for your health care needs for an item or service. The estimate is based on information known at the time the estimate was created.

 The Good Faith Estimate does not include any unknown or unexpected costs that may arise during treatment. You could be charged more if complications or special circumstances occur. If this happens, federal law allows you to dispute (appeal) the bill. If you are billed for more than this Good Faith Estimate, you have the right to dispute the bill. You may contact the health care provider or facility listed to let them know the billed charges are higher than the Good Faith Estimate. You can ask them to update the bill to match the Good Faith Estimate, ask to negotiate the bill or ask if there is financial assistance available.

 You may also start a dispute resolution process with the U.S. Department of Health and Human Services (HHS). If you choose to use the dispute resolution process, you must start the dispute process within 120 calendar days (about 4 months) of the date on the original bill. There is a $25 fee to use the dispute process. If the agency reviewing the dispute agrees with you, you will have to pay the price on this Good Faith Estimate. If the agency disagrees with you and agrees with the health care provider or facility, you will have to pay the higher amount.

To learn more and get a form to start the process, go to www.cms.gov/nosurprises or call 800-985-3059. For questions or more information about your right to a Good Faith Estimate or the dispute process, visit www.cms.gov/nosurprises or call 800-985-3059. Keep a copy of this Good Faith Estimate in a safe place.